Questions and answers about the coronavirus

Updated: 08-09-2020

For more information, please contact the Department of Foreign Affairs and Trade or the World Health Organisation (WHO).

We understand that you have questions about your camping holiday and covid-19. Below you can find answers to the most frequently asked questions of the moment. If you can't find the answer to your question here, you can also contact us.

I want to go on holiday in 2021. What should I take into account?

We understand that you are very much looking forward to your 2021 holiday, but that you also have doubts whether you should already book it. After all, the summer of 2021 is still far away. At Allcamps you can book your holiday without any obligations. Until 1 February 2021 you can cancel your holiday free of charge (not valid for 2020 rebookings). We will refund your deposit of € 75,- immediately. By the way, we expect the popular campsites to fill up faster this year than other years, because many people have deferred their holiday from 2020 to 2021.

At the moment there is no new voucher scheme for bookings for 2021, should the DFA still advise against all but essential travel for the different countries. As soon as there is news about this, we will inform you on this page.

With our free cancellations scheme you will not have to worry at least until February 1st and you already have something to look forward to!

Is a camping holiday a safe holiday?

Yes it is! A camping holiday is safe and it has a number of important advantages:

• You will be spending most of your time outdoors 
• you have plenty of space around your self-contained accommodation
• In most cases your accommodation has its own sanitary facilities 

Nothing better could be designed for enjoying a carefree and safe holiday with your family!  

At Allcamps you also have the largest choice of quiet and safe campsites in Europe, so you and your family can enjoy the peace and quiet of one of our top campsites.

I want to exchange my Corona voucher for a new booking, how do I do that?

If you have received a Corona Voucher from us, you can exchange it for a new holiday on our website. You must redeem the voucher before the expiration date. Your holiday may take place throughout the whole of 2021.

• You can easily make your new booking yourself online on our website
• You can choose from the total range of campsites and accommodations
• Select 'Voucher' as the payment method and enter your voucher code
• If your voucher amount is higher than your booking amount, the remaining amount will remain available on the voucher
  
  

I have chosen to transfer my (down)payment to a new booking. How does that work? 

• You can easily make your new booking online on our website.
• You can choose from the total offer
• Write down your 2020 booking number in the comments field
• You make the down payment of € 75.
• We will transfer the payment of your 2020 booking to your 2021 booking and send you the confirmation and invoice.
• It is not possible to cancel a rebooking free of charge.